Effective Date: April 15, 2021
RCLLC has developed this Privacy Policy to inform you about how we treat the information that we collect about you when you use the Services. By using the Services, you consent to the practices described in this Privacy Policy.
Updates to Privacy Policy
RCLLC reserves the right, at any time, to modify this Privacy Policy. By continuing to use the Services following such modifications, you agree to be bound by such modifications. We will post our most current Privacy Policy on this page, and you should periodically visit this page to review it.
Select a linked topic below or simply continue reading the full document.
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Children
The Services are not directed at children and RCLLC does not knowingly collect Personal Information (defined below) from minors.
Information We Collect
Like most website operators, we collect certain information about our users. Some information we collect relates to you as an individual (“Personal Information”) while Other Information (defined below) does not. Information we collect may include:
Information Categories | Examples |
Identifiers | Your name, physical address, email address, phone number, IP address, device identifiers, and identifiers associated with cookies |
Transactional information | Records of your purchases, products you like, and content you download from the Services |
Location information | Address information you provide (e.g., city, state, zip code), or location information derived from your interactions with the Services (subject to the settings on your device or browser) |
Inferences | Your preferences or other characteristics inferred from the information in the categories above |
Please read below for more information about the data we collect.
Information Sources
Depending on the information type and context, we may collect information from a variety of sources.
User
You may be able to use some of our Services without providing any Personal Information to us. However, in order to take advantage of certain features, offerings, or other functions on the Services, you may be asked or required to provide Personal Information.
For example, depending on the feature or service you wish to access, we may ask you to register an account with us or otherwise collect information from you such as your name, address, email address, telephone number, demographic information and/or information about your interests. You can always choose to not provide us with the requested information; however, if you choose to not provide such information, you may not be able to access or use certain features or functions of the Services.
When you make purchases via the Services, we may collect information about the products or services you buy.
Other Sources
We may receive Personal Information about you from other sources, including third parties that help us update, expand, and analyze our records, identify new users, collect information on our behalf, and prevent or detect fraud.
We may receive Personal Information about you from social media platforms such as when you interact with us on those platforms, access our social media content, or if available, use your social media login credentials to access our Services. The particular Personal Information we receive will depend on the privacy settings, policies, and/or procedures of the relevant social media platform.
Automatic Collection
When you use the Services, we or our third-party service providers may collect information about how you access, use, or otherwise interact with the Services, our emails and online advertising.
The information collected may include technical information, such as your IP address, the type of device that you use to access the Services, the operating system on your device, the website or other online service that directed you to our Services, and the content that you view on the Services.
We collect this information for various reasons, for example:
- to help ensure that the Services continue to work correctly,
- to improve the Services,
- to support marketing campaigns,
- to understand our users and how they use the Services, and
- to offer you a more personalized experience.
For more information about how this information is collected, please see our Cookies and Similar Technologies section below.
Mobile Devices
When you use a mobile device to access our Services, RCLLC or our third-party service providers may collect information such as the device type, the temporary or persistent device identifier, your device’s IP address, operating system and location, the browser you use to access the Services, and information about how you use the Services.
Our mobile applications and websites may collect precise information about the location of your device after you permit us to obtain such information, from technologies such as Bluetooth beacons, GPS, Wi-Fi signals, or cell tower signals.
We collect this information to provide you with services, content and offers based on your location. For example, we may use mobile applications to provide you with the location of the closest relevant promotions and offers. To opt out of the collection of precise location information, you can adjust the permissions on your mobile device or uninstall our mobile applications.
Information Uses
Direct Uses
We may use the Personal Information we collect to deliver promotional and marketing materials to you via physical mail and electronically regarding RCLLC and its products and services.
We may use the Personal Information we collect:
- To fulfill your requests for our products or services,
- To complete and manage transactions,
- To respond to your inquiries,
- To offer you other products or services that we believe may be of interest to you,
- To survey you, and
- Otherwise for the purposes for which you provided the Personal Information.
Combination
We may combine the Personal Information we collect from you with information that we collect from other sources.
Market Research & Improvement
We may use any of the Personal Information we collect for research, market studies, or to enhance the products and services we provide to you.
Targeted Marketing
We may use the Personal Information we collect from you to deliver marketing communications, special offers, or advertisements that may be of interest to you, including the delivery of targeted advertisements that are based on your previous online activity on the Services.
We may use Personal Information we collect to create personalized content, offers, services, and advertising. This includes personalized content based on the precise location information we collect from mobile devices or the location that we infer from your IP address or other information.
Information Disclosure
Personal Information – Service Providers/Partners/Marketers (Non-Monetized)
We may share Personal Information with our service providers, partners and advertisers for our legitimate business purposes, but we do not monetize your Personal Information by selling or renting it for monetary compensation to outside parties.
We may transfer your Personal Information to our service providers, partners and advertisers which use that information to conduct business on our behalf, including to deliver advertising to our users.
Anonymized Information
We may share anonymized information with our service providers, partners and advertisers. Anonymized information is information that is altered, combined, or otherwise processed so that it can’t reasonably be identified with an individual person.
Other Information
We may share other information that does not directly identify you, such as IP addresses and unique ID numbers associated with your device, such as your advertising ID) (“Other Information”) with third parties for their own use, including for advertising and marketing purposes.
Legally Required or Permitted Disclosure
We may disclose Personal Information to third parties when we are required to do so by any law, regulation, court order, subpoena, law enforcement, or other regulatory requirement.
We may disclose Personal Information if we believe that such disclosure is necessary or appropriate:
- To comply with applicable law,
- To operate the Services,
- To protect the rights, property or safety of RCLLC, the users of the Services, partners, affiliates, sponsors, providers, licensors, merchants, or others,
- To prevent harm or loss or in connection with an investigation of suspected or actual unlawful activity.
Information Security
RCLLC uses administrative, technical, and physical safeguards designed to safeguard the Personal Information we collect via the Services. However, no information system can be 100% secure. We cannot guarantee the absolute security of your Personal Information. Moreover, we are not responsible for the security of Personal Information you transmit or receive via the Services over networks that we do not control, including the Internet and wireless networks.
You are responsible for protecting the confidentiality of your username and password(s) and you hereby release RCLLC from any liability related to your disclosure of your username and/or password(s) to any third party. RCLLC reserves the right to suspend or terminate your account or to require you to change your username and/or password if RCLLC believes they are no longer secure.
Cookies and Similar Technologies
By using the Services, you consent to our use of Cookies (as defined below). We and our third-party partners and providers may use cookies (small data files that are stored on your computer that allow collection of certain information) and other similar technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively “Cookies”) to receive and store certain types of information when you interact with the Services.
The information obtained by using these technologies (including, but not limited to, the pages you visit on the Services, which web address you came from, information about the devices and software you use, and the content you view) helps us in various ways, including, but not limited to, to customize your experience, improve the Services, learn what areas of the Services are of most interest to our users, and troubleshoot any issues. In order to provide the best experience possible, we also use this information for reporting and analysis purposes.
We and our third-party service providers may use Cookies to automatically collect certain types of usage information such as log data about your device and its software, such as your IP address, operating system, browser type, date/time of your visit, and other similar information. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure usage and activity trends for the Services and better understand our users.
We may use the data collected through Cookies to:
- remember information so that you will not have to re-enter it during your visit or the next time you access the Services;
- provide and monitor the effectiveness of the Services and related advertising efforts;
- monitor online usage and activities of the Services
- diagnose errors and problems with the Services;
- plan for and enhance the Services; and
- facilitate the purposes identified in the Information Uses section above. We also use the information we collect through Cookies to understand your browsing activities, so that we can deliver ads and information about products and services that may be of interest to you.
Please note that we link some of the Personal Information we collect through Cookies with the other Personal Information that we collect about you and for the purposes described in our Privacy Policy.
If you would prefer not to accept Cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a Cookie, which lets you choose whether or not to accept it; (ii) disable existing Cookies; or (iii) set your browser to automatically reject Cookies. Please note that doing so may negatively impact your experience using the Services, as some features and services on the Services may not work properly. Depending on your device and operating system, you may not be able to delete or block all Cookies. In addition, if you want to reject Cookies across all your browsers and devices, you will need to do so on each browser on each device you actively use. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.
We may use Google Analytics to recognize you and link the devices you use when you access the Services on your browser or mobile device, log in to your account on the Services, or otherwise interact with us. We may share a unique identifier, like a user ID or hashed email address, with Google to facilitate its service. Google Analytics allows us to better understand how our users interact with the Services and to tailor our advertisements and content to our users.
We may also utilize certain forms of display advertising and other advanced features through Google Analytics, that may enable us to use first-party Cookies and third-party Cookies together to inform, optimize, and display ads based on your past visits to our Services. You can learn more about Google's practices with Google Analytics by visiting Google's privacy policy here. You can also view Google's currently available opt-out options here.
Third-Party Activities
The Services may contain links to content or integrated content (like embedded videos) provided by third parties. The information practices of those third parties may differ from ours. You should consult the privacy policies of any third party that provides content that you access through the Services as we do not control and are not responsible for the Personal Information that they collect, use, or share. Because your web browser may obtain integrated content directly from third-party servers, the third parties may be able to collect Personal Information as if you had visited their sites directly. Some of the third parties that provide content on our Services or support our business by facilitating online advertising, analytics, or research may use technologies to track your online activities over time and across various websites and other online services.
Public Information
If you post comments, pictures, or other content via public forums or areas that may be available on the Services, that Personal Information may be publicly available. The Personal Information may be searchable by search engines and copied or republished by third parties. We have no control over those third parties. Please think carefully before you post any Personal Information via the Services.
User Options
You may choose to:
- Stop receiving marketing or promotional emails, direct mail, phone and mobile marketing communications;
- Update and correct Personal Information that you provide to us; or
- Request that we cancel your account or that we no longer use the Personal Information you have given us to provide you services.
Opt-Out Methods
To exercise your choices, you may:
- Opt-out of receiving marketing or promotional communications by following the directions in a marketing email, direct mail, or mobile communication that you receive from us;
- Log in to your RCLLC Account to update your Personal Information or change your communications preferences;
- Return to the area of our Services where you signed up for the relevant Service and modify your Personal Information; or
- Email your request to us at [email protected].
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Retained Info After Opt-Out
If you opt-out using the directions and/or mechanisms provided in a specific type of communication, please be aware that you may only stop receiving that type of communication unless you exercise another option as described herein.
Please note that if you request that your Personal Information no longer be used to provide you services, RCLLC or its vendors may retain your Personal Information for RCLLC’s business purposes, such as for backups, analysis, records of deletions, legal requirements, and data retention requirements or policies. You may, depending on applicable laws, have certain rights regarding your Personal Information. If you have questions about such rights, please contact us at [email protected].
Questions
Please let us know if you have any questions about our Privacy Policy by contacting us at [email protected].